Pick up small items, toys, and anything fragile from the floors we are cleaning, and give the carpet a quick vacuum if you can. Point out any stains or spots you are worried about when we arrive, and plan to keep kids and pets off the carpet until it is fully dry. That is all we need — we handle the rest.
The Simple Prep List
Start with the floors themselves: toys, shoes, small rugs or mats you want moved, breakables, and anything fragile should be picked up from the areas being cleaned. A quick vacuum beforehand, if you have time, lifts loose surface soil so the deep cleaning can focus on what is ground into the fibers. If vacuuming is not possible, do not worry — the small-item pickup is the part that matters most.
Furniture Is Agreed in Advance
Furniture handling is agreed in advance, not decided on the spot. When your appointment is confirmed by phone, we talk through what stays, what moves, and what we will clean around, so there are no surprises on the day. Clearing small and fragile items ahead of time still helps either way, because those pieces are the easiest to damage and the quickest for you to relocate.
Stains, Pets, and Drying Time
When we arrive, walk us to any stains or spots you are worried about — knowing where they are helps us give them proper attention. After cleaning, plan to keep kids and pets off the carpet until it is fully dry, and limit foot traffic where you can. Our guarantee covers the work: "If something is not right with a cleaning, let us know and we will come back and re-clean the area at no charge."
Appointment coming up and a question we missed? Call (615) 521-8900, review carpet cleaning and stretching, or browse our questions page for more answers.
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